Exchange and Buyback Policy - VARNIYA
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Exchange and Buyback Policy

Terms and Conditions for Exchange &  Buyback:

  Value Calculation:

Material

Exchange Policy

Buyback Policy

Gold Value

100% of Market Price

80% of Market Price

Diamonds & Solitaires

80% of Market Price

70% of Market Price

Discounts & Offers

Exchange value e-vouchers can be applied to orders without discounts or offers

Any discounts, making charges, certification fees, and offers availed will be deducted from the payment

Note: Acceptance of the products is subject to review by our Quality Assurance Department.

  Requirements: To avail of our Exchange or Buyback policy, you will need the original product, original/copy of the invoice, product certificate (if any), and a valid government ID proof.

  Logistic Fee: An additional logistic fee of ₹. 1,500/- will be deducted while determining the buyback value.

  Payment Method: Refunds are only offered to the buyers bank details, through NEFT/RTGS. Payment is offered to the person who purchased the product along with the necessary documentation.

  Processing Time: Refunds and payments under the Buyback scheme will be made within 21 business days after receiving the product at our registered office.


    Request Process:

    To initiate a return under the Lifetime Exchange or Buyback Policy at Varniya, please follow these steps:

      Email us at hello@varniya.com, requesting an Exchange or Buyback.

      Call our Customer Care to confirm when the package is ready with all the required documents for re-shipment.

    Varniya reserves the right to modify this policy at any time. Changes will be effective immediately upon posting on our website.

    Policy version 23.v1: 01.September.2023

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