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Upgrade and Buyback Policy

Terms and Conditions for Exchange &  Buyback:

  Value Calculation:


Upgrade Policy

Buyback Policy

Gold Value

100% of Market Price

80% of Market Price

Diamonds & Solitaires

80% of Market Price

70% of Market Price

GST, Discounts & Offers

Exchange value e-vouchers can be applied to orders without discounts or offers. The new purchase value must be higher than total Exchange Value. Excludes GST.

GST, any discounts, making charges, certification fees, and offers availed will be deducted from the payment

Note: Acceptance of the products is subject to review by our Quality Assurance Department. Also please see policy for ineligible products below

  Requirements: To avail of our Exchange or Buyback policy, you will need the original product, original/copy of the invoice, product certificate (if any), and a valid government ID proof.

 Custom Orders or bespoke orders that were not listed on the website are not eligible for the Exchange & Buyback policy except in the case of damages, where the order will be repaired and replaced. Any requests will be done on a best effort basis. Custom orders have challenges for products that include specific Diamond Shapes that may not be in demand.

  Logistic Fee: An additional logistic fee of ₹. 1,500/- will be deducted while determining the buyback value.

  Payment Method: Refunds are only offered to the buyers bank details, through NEFT/RTGS. Payment is offered to the person who purchased the product along with the necessary documentation.

  Processing Time: Refunds and payments under the Buyback scheme will be made within 21 business days after receiving the product at our registered office.

    Request Process:

    To initiate a return under the Lifetime Exchange or Buyback Policy at Varniya, please follow these steps:

      Email us at hello@varniya.com, requesting an Exchange or Buyback.

      Call our Customer Care to confirm when the package is ready with all the required documents for re-shipment.

    Varniya reserves the right to modify this policy at any time. Changes will be effective immediately upon posting on our website.

    Policy version 24.v2: 01.April.2024