Your Diamond Journey
Where are you in your journey?
We'll show you the right answers.
“I'm completely new to this.”
Popular questions for first-time buyers
What are lab-grown diamonds?
Are lab-grown diamonds real diamonds?
What are the 4Cs of a diamond?
How durable are lab-grown diamonds?
- Are your lab-grown diamonds certified?
- Are lab-grown diamonds real diamonds?
- How do I talk to a diamond expert?
- Can lab-grown diamonds scratch?
- Can lab-grown diamonds pass a diamond tester?
- Do lab-grown diamonds fade or cloud over time?
- How are lab-grown diamonds made?
- How durable are lab-grown diamonds?
- What are lab-grown diamonds?
- What are the 4Cs of a diamond?
“I'm weighing my options.”
Understanding quality and value
What are the 4Cs of a diamond?
What does VS1 clarity mean?
What diamond colour should I choose?
What is IGI certification?
- Are your lab-grown diamonds certified?
- How do I talk to a diamond expert?
- How do I choose the right diamond?
- What are the 4Cs of a diamond?
- What diamond colour should I choose?
- What is a BIS hallmark on gold?
- What is IGI certification?
- What is SGL jewellery certification?
- What does VS1 clarity mean?
“I'm ready to choose a ring.”
Settings, sizing and budget
How do I find my ring size?
Can my ring be resized?
Do you offer EMI or financing?
Can I customise or design my own jewellery?
- Are payments on Varniya secure?
- How do I talk to a diamond expert?
- Can I customise or design my own jewellery?
- Can my ring be resized?
- Do you offer EMI or financing?
- How do I find my ring size?
- How long does a custom piece take?
- What if the ring doesn't fit when it arrives?
- What payment methods do you accept?
“I've placed my order.”
Delivery, exchange and buyback
How long does delivery take?
How do I track my order?
What is your lifetime exchange policy?
Do you offer buyback?
- Can I upgrade my diamond later?
- Can my ring be resized?
- Can I return my order?
- Do you ship internationally?
- How do I track my order?
- How long does delivery take?
- Is my order insured during shipping?
- What is your lifetime exchange policy?
- What if the ring doesn't fit when it arrives?
- Do you offer buyback?
- What payment methods do you accept?
“I want it to last a lifetime.”
Keeping your jewellery brilliant
Prefer to talk it through?
Chat on WhatsApp
